Trích dẫn APA

Mills, D. Q. F. (1996). Broken promises: An unconventional view of what went wrong at IBM.

Trích dẫn kiểu Chicago

Mills, D Quinn; Friesen. Broken Promises: An Unconventional View of What Went Wrong at IBM. Harvard Business School Press, 1996.

Trích dẫn MLA

Mills, D Quinn; Friesen. Broken Promises: An Unconventional View of What Went Wrong at IBM. 1996.

Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.