Osterman, P. (2008). The Truth about middle managers: Who they are, how they work, why they matter.
Chicago Edition CitationOsterman, Paul. The Truth About Middle Managers: Who They Are, How They Work, Why They Matter. Harvard Business School Press: Boston, 2008.
MLA Edition CitationOsterman, Paul. The Truth About Middle Managers: Who They Are, How They Work, Why They Matter. 2008.
Warning: These citations may not always be 100% accurate.