Metters,Richard; King-metters, K. P. (2006). Service operations management.
Chicago Edition CitationMetters,Richard; King-metters, Kathryn; Pullman. Service Operations Management. Cengage Learning, 2006.
MLA Edition CitationMetters,Richard; King-metters, Kathryn; Pullman. Service Operations Management. 2006.
Warning: These citations may not always be 100% accurate.