Leibling, M. (2010). How people tick: A guide to over 50 types of difficult people and how to handle them (2 edition.).
Citação norma ChicagoLeibling, Mike. How People Tick: A Guide to over 50 Types of Difficult People and How to Handle Them. 2 edition. Kogan Page Inda Pvt Ltd: New Delhi, 2010.
Citação norma MLALeibling, Mike. How People Tick: A Guide to over 50 Types of Difficult People and How to Handle Them. 2 edition. 2010.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.