Evans, J. R. (2005). Total quality management: Management , organization and strategy (4 edition.).
Chicago Edition CitationEvans, Janes R. Total Quality Management: Management , Organization and Strategy. 4 edition. South-Western College Publishing, Australia, 2005.
MLA Edition CitationEvans, Janes R. Total Quality Management: Management , Organization and Strategy. 4 edition. 2005.
Warning: These citations may not always be 100% accurate.