Evans, J. R. (2005). Total quality management: Management , organization and strategy (4 edition.).
Chicago Style citaatEvans, Janes R. Total Quality Management: Management , Organization and Strategy. 4 edition. South-Western College Publishing, Australia, 2005.
MLA citatieEvans, Janes R. Total Quality Management: Management , Organization and Strategy. 4 edition. 2005.
Let op: Deze citaties zijn niet altijd 100% accuraat.