APA Edition Citation

Besterfield, D. H. (2009). Total Quality Management (3 edition.).

Chicago Edition Citation

Besterfield, Dale H. Total Quality Management. 3 edition. Prentice Hall, 2009.

MLA Edition Citation

Besterfield, Dale H. Total Quality Management. 3 edition. 2009.

Warning: These citations may not always be 100% accurate.