Charantimath, P. M. (2008). Total quality management.
Čikaški stil citiranjaCharantimath, Poornima M. Total Quality Management. Pearson Education, 2008.
MLA način citiranjaCharantimath, Poornima M. Total Quality Management. 2008.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.