Customer relationship management (CRM)

相似書籍

• CRM : redefining customer relationship management
  由: Peel, Jeffrey
  出版: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  由: Dyche, Jill
  出版: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  由: Dyche, Jill
  出版: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  由: Dyche, Jill
  出版: (2002)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  由: Newell, Frederick
  出版: (2004)