Customer relationship management (CRM)

Podobne knjige/članki

• CRM : redefining customer relationship management
  od: Peel, Jeffrey
  Izdano: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  od: Dyche, Jill
  Izdano: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  od: Dyche, Jill
  Izdano: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  od: Dyche, Jill
  Izdano: (2002)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  od: Newell, Frederick
  Izdano: (2004)