Customer relationship management (CRM)

Ítems similars

• CRM : redefining customer relationship management
  per: Peel, Jeffrey
  Publicat: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  per: Dyche, Jill
  Publicat: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  per: Dyche, Jill
  Publicat: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  per: Dyche, Jill
  Publicat: (2002)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  per: Newell, Frederick
  Publicat: (2004)