Customer relationship management (CRM)

Documenti analoghi

• CRM : redefining customer relationship management
  di: Peel, Jeffrey
  Pubblicazione: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  di: Dyche, Jill
  Pubblicazione: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  di: Dyche, Jill
  Pubblicazione: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  di: Dyche, Jill
  Pubblicazione: (2002)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  di: Newell, Frederick
  Pubblicazione: (2004)