Venugopal, V. R. (2008). Services management (2 edition.).
Citación estilo ChicagoVenugopal, Vasanti; Raghu. Services Management. 2 edition. Himalaya Publishing House: Mumbai, 2008.
Cita MLAVenugopal, Vasanti; Raghu. Services Management. 2 edition. 2008.
Warning: These citations may not always be 100% accurate.