Venugopal, V. R. (2008). Services management (2 edition.).
Chicago Edition CitationVenugopal, Vasanti; Raghu. Services Management. 2 edition. Himalaya Publishing House: Mumbai, 2008.
MLA Edition CitationVenugopal, Vasanti; Raghu. Services Management. 2 edition. 2008.
Advarsel: Disse citationer er muligvist ikke 100% nøjagtige.