CRM : redefining customer relationship management

Podobne knjige/članki

• Customer relationship management (CRM)
  od: Singh, P P; Kumar, N Jinender
  Izdano: (2009)
• The CRM Handbook: A business guide to Customer Relationship Management
  od: Dyche, Jill
  Izdano: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  od: Dyche, Jill
  Izdano: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  od: Dyche, Jill
  Izdano: (2002)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  od: Newell, Frederick
  Izdano: (2004)