CRM : redefining customer relationship management

Míreanna Comhchosúla

• Customer relationship management (CRM)
  le: Singh, P P; Kumar, N Jinender
  Foilsithe: (2009)
• The CRM Handbook: A business guide to Customer Relationship Management
  le: Dyche, Jill
  Foilsithe: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  le: Dyche, Jill
  Foilsithe: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  le: Dyche, Jill
  Foilsithe: (2002)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  le: Newell, Frederick
  Foilsithe: (2004)