CRM : redefining customer relationship management

Ítems similars

• Customer relationship management (CRM)
  per: Singh, P P; Kumar, N Jinender
  Publicat: (2009)
• The CRM Handbook: A business guide to Customer Relationship Management
  per: Dyche, Jill
  Publicat: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  per: Dyche, Jill
  Publicat: (2002)
• The CRM Handbook: A business guide to Customer Relationship Management
  per: Dyche, Jill
  Publicat: (2002)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  per: Newell, Frederick
  Publicat: (2004)