APA Edition Citation

Baran, R. J. G. J. S. (2008). Customer relationship management.

Chicago Edition Citation

Baran, Roger J; Galka,Robert J; Strunk. Customer Relationship Management. South-Western Publishing co, 2008.

MLA Edition Citation

Baran, Roger J; Galka,Robert J; Strunk. Customer Relationship Management. 2008.

Warning: These citations may not always be 100% accurate.