Gower handbook of call and contact centre management

Ítems similars

• Performance of Kisan call centres
  per: Meti C B
• Cases in call centre management: great ideas (th) at work/
  per: Feinberg, Richard .
  Publicat: (2001)
• Call centre training handbook: a complete guide to learning & Development in contact centres /
  per: Wilson, John P .
  Publicat: (2009)
• call center handbook
  per: Dawson, Keith
  Publicat: (2001)
• Customer Relationship Management: An Indian Perspective
  per: Abhinav, Chaturvedi
  Publicat: (2008)