Gower handbook of call and contact centre management

Lignende værker

• Performance of Kisan call centres
  af: Meti C B
• Cases in call centre management: great ideas (th) at work/
  af: Feinberg, Richard .
  Udgivet: (2001)
• Call centre training handbook: a complete guide to learning & Development in contact centres /
  af: Wilson, John P .
  Udgivet: (2009)
• call center handbook
  af: Dawson, Keith
  Udgivet: (2001)
• Customer Relationship Management: An Indian Perspective
  af: Abhinav, Chaturvedi
  Udgivet: (2008)