Deliver outstanding customer services: gain and retain customers and stay ahead of the competition

Lignende værker

• Superior customer value: strategies for winning and retaining customers
  af: Weinstein, Art
  Udgivet: (2012)
• Customer rules : the 39 essentials rules for delivering sensational service
  af: Cockerell, Lee
  Udgivet: (2013)
• Extraordinary Customer service
  af: McCoy, Glen
  Udgivet: (2005)
• Customer service for dummies
  af: Bailey, Keith; Leland, Karen
  Udgivet: (1997)
• Manage quality customer service
  af: Griffith, Sandra
  Udgivet: (2011)