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|
|
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| LEADER |
00692nam a2200193 4500 |
| 020 |
|
|
|a 817476433X
|c 145
|
| 082 |
|
|
|a 658.81CRM NAS
|
| 100 |
|
|
|a Nash, Susan; Nash, Derek
|
| 245 |
|
|
|a Deliver outstanding customer services: gain and retain customers and stay ahead of the competition
|c Nash, Susan; Nash, Derek
|
| 250 |
|
|
|a 2 edition
|
| 260 |
|
|
|a UBS publishing
|c 2005
|
| 300 |
|
|
|a 224 p
|
| 490 |
|
|
|
| 500 |
|
|
|
| 590 |
|
|
|a Modern Book Centre
|b MBC-1240/08 dtd 30-08-2008
|
| 650 |
|
|
|a Customer relations management-- CRM
|
| 942 |
|
|
|c BK
|
| 999 |
|
|
|c 141076
|d 141076
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 658_000000000000000_81CRM_NAS
|7 0
|9 154536
|a IMK
|b IMK
|g 145.00
|l 0
|o 658.81CRM NAS
|p IMK08082
|r 2019-10-25
|w 2019-10-25
|y BK
|