Implementing CRM: from technology to knowledge

類似資料

• CRM at the speed of light
  著者:: Greenberg, Paul
  出版事項: (2003)
• Customer relationship management (CRM)
  著者:: Singh, P P; Kumar, N Jinender
  出版事項: (2009)
• Building Data mining applications for CRM
  著者:: Berson, Alex; Smith, Stephen, Therling, Kurt
  出版事項: (2011)
• CRM : redefining customer relationship management
  著者:: Peel, Jeffrey
  出版事項: (2002)
• CRM at the speed of light : fouth edition ; Social crm strategies, tools and techniques for engaging your customers
  著者:: Greenberg, Paul
  出版事項: (2010)