APA Edition Citation

Finnegan, D. J. W. Implementing CRM: From technology to knowledge.

Chicago Edition Citation

Finnegan, David Jesse; Willcocks. Implementing CRM: From Technology to Knowledge. John Wiley & Sons, Ltd.

MLA Edition Citation

Finnegan, David Jesse; Willcocks. Implementing CRM: From Technology to Knowledge.

Warning: These citations may not always be 100% accurate.