Doane, D. S. S. (2004). 50 activities for achieving excellent customer services.
Chicago Edition CitationDoane, Darryl S; Sloat. 50 Activities for Achieving Excellent Customer Services. Ane Books, New Delhi, 2004.
MLA Edition CitationDoane, Darryl S; Sloat. 50 Activities for Achieving Excellent Customer Services. 2004.
Warning: These citations may not always be 100% accurate.