APA Edition Citation

Knox, S. e. a. (2008). Customer relationship management: Perspectives from the marketplace.

Chicago Edition Citation

Knox, Simon et al. Customer Relationship Management: Perspectives from the Marketplace. Butterworth-Heinemann, Oxford, 2008.

MLA Edition Citation

Knox, Simon et al. Customer Relationship Management: Perspectives from the Marketplace. 2008.

Warning: These citations may not always be 100% accurate.