Understanding Services Management : Integrating Marketing, Organisational Behaviour, Operations and Human resource Mangement

Antzeko izenburuak

• Understanding services management:Integrating marketing, organizational behaviour, operations and human resource management
  nork: William J.glynn, et al.
  Argitaratua: (1995)
• Understanding services management
  nork: Glynn,William
• Understanding services management /
  nork: Glynn, William J ,Ed
  Argitaratua: (2009)
• Mangement of organisational behaviour: leading human resources/
  nork: Hersey, Paul
  Argitaratua: (2009)
• Understanding services management : integrating marketing, organisational behaviour, operations, and human resource management /
  nork: Glynn, William J.
  Argitaratua: (1995)