Understanding Services Management : Integrating Marketing, Organisational Behaviour, Operations and Human resource Mangement

Detalles Bibliográficos
Autor Principal: Glynn, William J; Barnes, James G
Formato: Printed Book
Publicado: Prentice-Hall of India Pvt. Ltd., New Delhi 2006
Subjects:
Service management
Descripción
Descrición Física:485 p
ISBN:812032935X

Títulos similares