Glynn, W. J. B. (2006). Understanding Services Management: Integrating Marketing, Organisational Behaviour, Operations and Human resource Mangement.
シカゴスタイル引用形Glynn, William J; Barnes. Understanding Services Management: Integrating Marketing, Organisational Behaviour, Operations and Human Resource Mangement. Prentice-Hall of India Pvt. Ltd., New Delhi, 2006.
MLA引用形式Glynn, William J; Barnes. Understanding Services Management: Integrating Marketing, Organisational Behaviour, Operations and Human Resource Mangement. 2006.
警告: この引用は必ずしも正確ではありません.