Summers, D. C. S. (2005). Quality Management: Creating and sustaining organizational effectiveness.
Stile di citazione ChicagoSummers, Donna C S. Quality Management: Creating and Sustaining Organizational Effectiveness. Prentice-Hall of India Pvt. Ltd., New Delhi, 2005.
Citazione MLASummers, Donna C S. Quality Management: Creating and Sustaining Organizational Effectiveness. 2005.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.