Summers, D. C. S. (2005). Quality Management: Creating and sustaining organizational effectiveness.
Chicago Edition CitationSummers, Donna C S. Quality Management: Creating and Sustaining Organizational Effectiveness. Prentice-Hall of India Pvt. Ltd., New Delhi, 2005.
MLA Edition CitationSummers, Donna C S. Quality Management: Creating and Sustaining Organizational Effectiveness. 2005.
Warning: These citations may not always be 100% accurate.