एपीए उद्धरण

Lovelock, C. (1991). Services marketing (2 edition.).

शिकागो स्टाइल उद्धरण

Lovelock, Christopher. Services Marketing. 2 edition. Prentice-Hall Inc., Eaglewood Cliff, New Jersy, 1991.

एमएलए उद्धरण

Lovelock, Christopher. Services Marketing. 2 edition. 1991.