Janakiraman, B. . G. (2006). Total Quality Management: Text and cases.
Chicago Edition CitationJanakiraman, B; Gopal. Total Quality Management: Text and Cases. Prentice-Hall of India Pvt. Ltd., New Delhi, 2006.
MLA Edition CitationJanakiraman, B; Gopal. Total Quality Management: Text and Cases. 2006.
Warning: These citations may not always be 100% accurate.