APA Edition Citation

Peppers, D. R. (2002). One to One Manager: Real-world lessons in Customer Relationship Managment.

Chicago Edition Citation

Peppers, Don; Rogers. One to One Manager: Real-world Lessons in Customer Relationship Managment. Doubleday & Co., New York, 2002.

MLA Edition Citation

Peppers, Don; Rogers. One to One Manager: Real-world Lessons in Customer Relationship Managment. 2002.

Warning: These citations may not always be 100% accurate.