Webster, F. E. (2002). Market-driven management: How to define, develop, and deliver customer value (2 edition.).
Chicago Edition CitationWebster, Frederick E. Market-driven Management: How to Define, Develop, and Deliver Customer Value. 2 edition. John Wiley & Sons Inc., New York, 2002.
Cita MLAWebster, Frederick E. Market-driven Management: How to Define, Develop, and Deliver Customer Value. 2 edition. 2002.
Atenció: Aquestes cites poden no estar 100% correctes.