Raju, S. M. S. (2001). Total Quality Management: A primer.
Chicago Edition CitationRaju, S M Sundara. Total Quality Management: A Primer. TATA McGraw-Hill Publishing Co., New Delhi, 2001.
MLA Edition CitationRaju, S M Sundara. Total Quality Management: A Primer. 2001.
Warning: These citations may not always be 100% accurate.