APA Edition Citation

Zemke, R. W. (2004). Customer service best practices: Case studies and strategies.

Chicago Edition Citation

Zemke, Ron; Woods. Customer Service Best Practices: Case Studies and Strategies. Jaico Publishing House: Mumbai, 2004.

MLA Edition Citation

Zemke, Ron; Woods. Customer Service Best Practices: Case Studies and Strategies. 2004.

Warning: These citations may not always be 100% accurate.