How to win customers in the digital world: Total action or fatal inaction

समान संसाधन

• Superior customer value: strategies for winning and retaining customers
  द्वारा: Weinstein, Art
  प्रकाशित: (2012)
• Winning and influencing customers : customer relationship management : texst and cases
  द्वारा: Mathur, U C
  प्रकाशित: (2011)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  द्वारा: Newell, Frederick
  प्रकाशित: (2004)
• Total customer value management : tranforming business thinking
  द्वारा: Mahjan, Gautam
  प्रकाशित: (2011)
• Customer care excellence : how to create an effective customer focus
  द्वारा: Cook, Sarah
  प्रकाशित: (2011)