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| LEADER |
00666nam a2200193 4500 |
| 020 |
|
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|a 70530424
|c 335
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| 082 |
|
|
|a R 658.8S ZEI
|
| 100 |
|
|
|a Zeithaml, Valarie A; Bitner, Mary Jo
|
| 245 |
|
|
|a Services Marketing: Integrating customer focus accross the firm
|c Zeithaml, Valarie A; Bitner, Mary Jo
|
| 250 |
|
|
|a 3 edition
|
| 260 |
|
|
|a Tata Mc Graw Hill: New Delhi
|c 2003
|
| 300 |
|
|
|a 620 p
|
| 490 |
|
|
|
| 500 |
|
|
|
| 590 |
|
|
|a Modern Book Centre
|b WCD1361/03;28/10/03
|
| 650 |
|
|
|a Services marketing
|
| 942 |
|
|
|c BK
|
| 999 |
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|c 137673
|d 137673
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| 952 |
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|0 0
|1 0
|4 0
|6 R_658_000000000000000_8S_ZEI
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|y BK
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