Customer relationship management: Emerging concepts, tools and applications

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Bibliographic Details
Main Author: Sheth, Jagdish N, et.al. Ed
Format: Printed Book
Published: Tata Mc Graw Hill: New Delhi 2001
Subjects:
Customer relations management > CRM

University of Kerala

Holdings details from University of Kerala
Call Number: Y:435:(X:8)k P8.1- P8.3(R)
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