Sheth, J. N. (2001). Customer relationship management: Emerging concepts, tools and applications.
Styl cytowania ChicagoSheth, Jagdish N. Customer Relationship Management: Emerging Concepts, Tools and Applications. Tata Mc Graw Hill: New Delhi, 2001.
Styl cytowania MLASheth, Jagdish N. Customer Relationship Management: Emerging Concepts, Tools and Applications. 2001.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..