APA Edition Citation

Keen, P. M. (2000). e Process edge: Creating customer value and business wealth in the internet era.

Chicago Edition Citation

Keen, Peter; McDonald. E Process Edge: Creating Customer Value and Business Wealth in the Internet Era. Tata Mc Graw Hill: New Delhi, 2000.

MLA Edition Citation

Keen, Peter; McDonald. E Process Edge: Creating Customer Value and Business Wealth in the Internet Era. 2000.

Warning: These citations may not always be 100% accurate.