APA Alıntı

Besterfield, D. H. (2001). Total quality management (2 edition.).

Chicago Stili Alıntı

Besterfield, Dale H. Total Quality Management. 2 edition. Addison Wesley : New Delhi, 2001.

MLA Alıntı

Besterfield, Dale H. Total Quality Management. 2 edition. 2001.