APA Edition Citation

Diwan, P. (2000). Quality in totality: A manager's guide to TQM and ISO 9000.

Chicago Edition Citation

Diwan, Parag. Quality in Totality: A Manager's Guide to TQM and ISO 9000. Deep & Deep Publications: New Delhi, 2000.

MLA Edition Citation

Diwan, Parag. Quality in Totality: A Manager's Guide to TQM and ISO 9000. 2000.