Kaizen strategies for customer care: How to create a powerful customer-care program and make it work

Antzeko izenburuak

• Kaizen strategies for customer care: How to create a powerful customer-care program and make it work
  nork: Kaizen
  Argitaratua: (2000)
• Customer care excellence : how to create an effective customer focus
  nork: Cook, Sarah
  Argitaratua: (2011)
• Kaizen Strategies for customer care:How to create a powerful customer care program - and make it work
  nork: Patricia Wellington
  Argitaratua: (1995)
• Creating customer satisfaction excellence
  nork: Mody, Suresh M
  Argitaratua: (1997)
• Markets of one : creating customer unique value through mass customization
  nork: Gilmore, James H; PineII, B Joseph
  Argitaratua: (1988)