APA Edition Citation

Kaizen. (2000). Kaizen strategies for customer care: How to create a powerful customer-care program and make it work.

Chicago Edition Citation

Kaizen. Kaizen Strategies for Customer Care: How to Create a Powerful Customer-care Program and Make It Work. Pitman Publishing: London, 2000.

MLA Edition Citation

Kaizen. Kaizen Strategies for Customer Care: How to Create a Powerful Customer-care Program and Make It Work. 2000.

Warning: These citations may not always be 100% accurate.