Chernatony, L. D. M. (1998). Creating powerful brands in consumer service and industrial markets (2 edition.).
Chicago Edition CitationChernatony, Leslie De; McDonald. Creating Powerful Brands in Consumer Service and Industrial Markets. 2 edition. Butterworth-Heinemann:Oxford, 1998.
MLA Edition CitationChernatony, Leslie De; McDonald. Creating Powerful Brands in Consumer Service and Industrial Markets. 2 edition. 1998.
Warning: These citations may not always be 100% accurate.