APA-referens

Chang, R. Y. (1998). Continuous process improvement: A practical guide to improving processes for measurable results.

Chicago-stil citat

Chang, Richard Y. Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results. a. h. wheeler & co., Pvt. Ltd.:New Delhi, 1998.

MLA-referens

Chang, Richard Y. Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results. 1998.