APA Edition Citation

Karr, R. B. (1998). Complete idiot's guide to great customer service.

Chicago Edition Citation

Karr, Ron; Blohowiak. Complete Idiot's Guide to Great Customer Service. Prentice Hall: New Delhi, 1998.

MLA Edition Citation

Karr, Ron; Blohowiak. Complete Idiot's Guide to Great Customer Service. 1998.

Warning: These citations may not always be 100% accurate.