Roberts, L. (1994). Process reenginering: The key to achieving breakthrough success.
Chicago Edition CitationRoberts, Lon. Process Reenginering: The Key to Achieving Breakthrough Success. Tata Mc Graw Hill: New Delhi, 1994.
Cita MLARoberts, Lon. Process Reenginering: The Key to Achieving Breakthrough Success. 1994.
Atenció: Aquestes cites poden no estar 100% correctes.