Levit, S. (1994). Quality is just the beginning: Managing for total responsiveness.
Chicago Edition CitationLevit, Steve. Quality Is Just the Beginning: Managing for Total Responsiveness. Mc Graw Hill: New York, 1994.
MLA Edition CitationLevit, Steve. Quality Is Just the Beginning: Managing for Total Responsiveness. 1994.
Warning: These citations may not always be 100% accurate.