APA Edition Citation

Peppard, J. R. (1997). Essence of business process re-engineering.

Chicago Edition Citation

Peppard, Joe; Rowland. Essence of Business Process Re-engineering. Prentice Hall: New Delhi, 1997.

MLA Edition Citation

Peppard, Joe; Rowland. Essence of Business Process Re-engineering. 1997.

Warning: These citations may not always be 100% accurate.